Frequently Asked Questions
Q: What types of parts do you supply?
A: We supply a wide range of motorhome and caravan parts, including essential components, accessories, and replacement items to keep your vehicle in top condition.
Q: Do you specialise in any particular brands?
A: Yes, we specialise in Auto-Trail and Swift products, meaning we can offer expert advice and source the most suitable parts for these vehicles.
Q: Are your parts genuine or aftermarket?
A: We supply both genuine manufacturer parts and high-quality aftermarket alternatives, depending on your needs and availability.
Q: Can you help me find the correct part for my motorhome or caravan?
A: Absolutely. With over 35 years of experience, our team can quickly identify the right part and ensure it’s compatible with your vehicle.
Q: Do you offer a fitting service for parts?
A: Yes, our on-site workshop can fit many of the parts we supply, saving you time and ensuring everything is installed correctly.
Q: What type of repairs do you carry out in your workshop?
A: Our workshop handles a wide range of motorhome and caravan repairs, from minor fixes and part replacements to more extensive servicing work, including damp repairs carried out by our highly experienced team.
Q: Can you repair damp issues in motorhomes or caravans?
A: Yes, we specialise in diagnosing and repairing damp issues in our workshop, from small local repairs and re-sealing to full rebuilds.
Q: Can I book my vehicle in for servicing?
A: Yes, we offer servicing options to help maintain your motorhome or caravan and keep it running safely and efficiently.
Q: Do you provide advice before I purchase a part?
A: Of course. Our friendly team is always happy to offer honest, expert advice to make sure you get the right product for your needs.
Q: Do you keep parts in stock or are they ordered in?
A: We carry a selection of commonly needed parts in stock and can quickly source additional items through our trusted supplier network.
Q: Can you source hard-to-find parts?
A: Yes, thanks to our industry experience and connections, we can often locate and supply parts that are difficult to find elsewhere.
Q: What are your delivery or lead times?
A: Many items are available quickly, however some products—particularly specialist or manufacturer-supplied parts—can have lead times of 2–8 weeks. We recommend contacting us directly if you need an accurate lead time for a specific product.
Q: Do you offer delivery?
A: Yes, we offer nationwide delivery across the UK, ensuring you can receive the parts you need wherever you are.
Q: Do you ship internationally?
A: Yes, we can also ship outside of the UK. Please contact us for details on international delivery options, costs, and timescales.
Q: Do you offer support after purchase?
A: Yes, we’re always here to help with any questions or guidance you may need after purchasing from us.